Pensions Admin Support - Edinburgh, United Kingdom - Davies Resourcing

Davies Resourcing
Davies Resourcing
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Davies Resourcing is collaborating with a prominent Pensions, Savings, and Investments business based in Edinburgh to find dedicated individuals for the role of Pensions Admin Support.


In this position, you will be instrumental in ensuring the satisfaction and success of our client by delivering exceptional service in the realm of pension administration.


Your excellent communication skills and commitment to accuracy will be critical in managing various tasks related to pension contributions, account access, and other pension-related services.


Responsibilities:


Information Management:

  • Utilize specialized tools and methods to deliver precise and comprehensive information regarding pension products and services.
  • Stay updated on the latest developments in pension regulations and policies to ensure accurate guidance.

Issue Resolution:

  • Address and resolve client issues promptly, ensuring efficient and satisfactory solutions.
  • Document client interactions, feedback, and resolutions for future reference and continuous improvement.

Collaboration:

  • Collaborate with internal teams to share client feedback and insights, contributing to the enhancement of pension administration processes.
  • Keep clients informed about any changes or updates related to their pension accounts.

Skills/Requirements:


Previous Financial Services experience:

  • Demonstrated experience in Financial Services or a related field, showcasing a strong understanding of industry practices.

Client Support Experience:

  • Proven track record in client support or a similar role, emphasizing your ability to meet and exceed client expectations.

Excellent Communication Skills:

  • Strong verbal and written communication skills, with the ability to convey complex pension information in an understandable manner.

Detail-Oriented:

  • High level of attention to detail to ensure accuracy in pensionrelated tasks and documentation.

Problem-Solving:

  • Proven ability to analyze and solve problems related to pension administration, providing effective and efficient solutions.

Start date:26th February 2024


Contract: 4-Month


Location:
Edinburgh - office based.


Job Type:
Temporary contract


Salary:
£160.00 per day


Benefits:


  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Experience:


  • Financial services: 1 year (preferred)

Work Location:
In person
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