Temoorary Support Advisor - Derby, United Kingdom - Elizabeth Michael Associates
Description
TEMPORARY SUPPORT ADVISOR
POTENTIAL TEMP TO PERM
FULL TIME - OFFICE BASED
MONDAY - FRIDAY / 9AM TILL 5PM
£11.44 PER HOUR
POSSIBILITY FOR COMMISION
Here at Elizabth Michael our client is seeking a Temporary Support Advisor to join their busy team.
The Temporary Support Advisor will be responsible for providing exceptional customer service and support to clients, utilising excellent communication skills and problem-solving abilities.
Duties:
- Perform data entry tasks accurately and efficiently to update client information
- Upsell services to clients based on their needs and preferences, generating new buisness appointments
- Analyse customer issues and provide appropriate solutions in a timely manner
- Demonstrate excellent phone etiquette when interacting with clients
Requirements:
- Proficiency in English is required; fluency in Spanish is a plus.
- Strong communication skills with the ability to convey information clearly and effectively.
- Experience in data entry and customer service roles is preferred.
- Multilingual abilities are advantageous for engaging with a diverse customer base.
- Ability to analyze customer needs and recommend suitable solutions.
- Prior experience in upselling products or services is beneficial.
- Excellent phone etiquette and interpersonal skills are essential for this role.
Job Types:
Full-time, Temporary contract
Pay:
From £11.44 per hour
Schedule:
- Day shift
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
hcrlpp
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