Internal Account Manager - High Wycombe, United Kingdom - Techunite Ltd

Techunite Ltd
Techunite Ltd
Verified Company
High Wycombe, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Techunite are working with a leading communications company and recruiting for an Internal Account Manager. You will be looking after a select group of major national accounts.


Key Responsibilities:


  • Account Management to existing clients
  • Delivering outstanding customer service to stakeholders
  • Building the company brand within the franchise groups
  • Upselling products and services
  • Building on established relationships with key personnel
  • Fully understand customers business requirements
  • Administrative duties when required
  • Ensuring orders are fulfilled seamlessly
  • Creating and implementing communications and marketing strategies to franchise groups
  • Communicating fluidly with other departments
  • Measuring and reporting on the performance of the team
  • Ownership of customer requirements
  • Ability to implement new ideas and report concerns within the team
  • Updating and monitoring CRM system

Key Skills Required:


  • Experienced in Customer Service/Sales environments
  • Exceptional in written and oral communication
  • Able to develop knowledge, and acquire new skills
  • Able to work in a fastpaced environment, and be able to adapt to fluid change
  • Having a high attention to detail
  • Able to understand growth strategies and business transformation

Benefits:


  • 20 days holiday + Bank Holidays + The ability to purchase more holiday
  • A flexible working policy
  • Friendly office environment
  • Company pension
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