Head of Systems - London, United Kingdom - Clarksons Platou

Clarksons Platou

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping.

Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world's rapidly evolving maritime, offshore, trade and energy markets.

Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us.

Dedicated to excellence, it's our people that drive success for our clients.

Role Summary
We have a fantastic opportunity for a Head of Systems to join our team in London.

The person in this role will work as part of the Global Platforms Leadership team and will be managing the Systems Delivery team as well as a key point of contact for the IT Operations team.

The Head of System role holds day to day responsibility for the team which provides and manages the following technical services for the business:
Active Directory
VMWare ESXi, Horizon & VCentre
Windows Server
Windows client engineering
Intune
HPe server and storage hardware
Exchange Server
Windows clustering
M365 cloud services
Backup services
Service automation
Monitoring and alerting

This role calls for skills in both technical leadership, and people management - guiding the team to deliver solutions which deliver value to the business, scale and are operationally sound.

What you'll be doing

Providing line management for the systems engineering team, covering performance management, goal setting and upskilling.
Providing an escalation point for engineering and operations teams.
Working with the business to understand their needs and upcoming projects, how IT fits into them and the right delivery.
Playing an active role in the global platforms leadership team, setting the standards for how we deliver services to the business.
Proactively finding design issues with our current services which can be addressed before they become user impacting.
Challenging and supporting the engineering team with design and implementation, you are their technical mentor.
Work closely with our information security team to ensure new services do not create additional risk and addressing any identified risks.

What we're looking for

Key Skills & Experience

Experienced lead engineer / (hands on) architect with experience of leading teams, as well as contributing individually (this role calls for both)
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to communicate well over the telephone, chat or face to face.
Professional manner with a strong work ethic
Working with suppliers to specify the right solutions for our requirements and manage the delivery of those.
Flexible and willing to work outside of the core hours if necessary the global platforms team is responsible for a large portfolio of business critical services and provides an escalation point 24x
Able to learn quickly and work within a fastpaced environment.
Desire to learn and to undertake onthejob training and continuous personal development.

Skills