Customer Service Advisor- Electric Ireland - Belfast, United Kingdom - Field Management Ireland

Field Management Ireland

Verified Company

Belfast, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Your mission:

Job Overview
FMI are currently recruiting ambitious, energetic Customer Service Advisors for our partner Electric Ireland.

The purpose of this role is to provide Customer Service Support over the telephone to new and existing Electric Ireland customers.

If you are resilient, ambitious, and a team player, this is the role for you, and Electric Ireland could be the place for you to thrive and grow in your career

Person Specifications

Previous experience in a Contact Centre environment is preferential but not essential.
Proficient with all Microsoft Office tools (Excel, Word, Outlook).
Ability to preform under pressure in a team environment but also to have the ability to work on ones own initiative.
Active listener who communicates purposefully and confidently.
Ability to work flexible shifts, adhering to agreed schedules.
Excellence in the English Language written and spoken.

Communication Skills

Ability to communicate with people face to face and via telephone.
Ability to communicate with people within all levels of the organisation.

Your profile:

The Package:

- £19,760-22,000 per annum.

48 week Contract
Genuine Career Progression.
Monday-Friday Shifts (8:30am4.45pm/ 11:00am7:00pm) rotated weekly.

INDHP2

Check out our website to learn more and find us on Twitter, Instagram, Facebook and LinkedIn.

About us:

FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 28 years._
We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you._