Credit Control Specialist - Uxbridge, United Kingdom - Appcastenterprise

Appcastenterprise
Appcastenterprise
Verified Company
Uxbridge, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job Purpose and Summary
To collect all outstanding amounts for your customer portfolio.

Maintain regular contact with customers on outstanding balances, overdue payments, disputes, and any other issues that influence collection of cash.

Follow-up and manage open issues and pendingdisputes with other departments. Provide pro-active, accurate and timely information to Management.


What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom toexplore new things and a team where knowledge is shared openly.

  • Responsible for collecting cash on outstanding receivables for assigned customer portfolio.
  • Consult and negotiate with clients and internal stakeholders regarding financial transactions, payment methods, payment terms and credit limits
  • Ability to handle multiple requests, queries, and disputes with collaboration of internal and external stakeholder. Provide resolution to customer account queries. Have a proactive approach towards your customers and any issues arising with their account
  • Initiate dunning process for nonpaying customers. Putting or releasing credit holds for customer portfolio in agreement with Credit Policy.
  • Escalating disputes that are not resolved in timely manner or per Service Level Agreement to appropriate functional department.
  • Provide upon request weekly and/or monthly reports for assigned customer portfolio on aging, disputes, actions, legal issues etc.
  • Always look for and communicate improved ways of doing your daily activities. Build and maintain a strong stakeholder network to share credit risk expertise and debt across the organization
  • Responsible of admin duties related to Credit Control
  • Assist on any adhoc tasks as required by the department

What we ask
Attention to detail

Ability to work on multiple systems

Strong communication skills (written and verbal)

Excellent organizational, mathematical, analytical and time-management skills

Multi-tasking and ability to prioritize tasks

Advanced Excel skills

Ability to effectively manage competing deadlines for tasks in a high-pressure work environment, with varying degrees of supervision

Self-starter and teamwork

Ethical behaviour


You will need
Focus on the Customer

Drive for Results

Communication Effectively

Negotiate & Influence

Show Courage

Take Ownership & Accountability


Further Information
Salary - 25, ,000

Location - Canon UK & Ireland, 4 Roundwood Avenue, Stockley Park, Uxbridge


No agencies please
Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that's visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.
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