Digital Product Owner - Edinburgh, United Kingdom - Phoenix Group

Phoenix Group

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Type:
Permanent

Location:
London/ Edinburgh/Wythall/Hybrid with travel when required

Flexible working:
All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 18th August 2023

Salary and benefits:
Up to £65k, plus bonus 16%-32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

We have an incredible opportunity to join us here at Phoenix Group as a Digital Product Owner to join our Pensions and Savings team.

Who are we?
We want to be the best place that any of our 6,800 colleagues have ever worked.

We're the UK's largest long-term savings and retirement business.

We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£259 billion of assets under administration.

We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.

The role

We are looking for Digital Product Owners to join us as we build our business. These roles will work within our Pensions and Savings area and will help us enhance the support we give to our customers as _they look to access their retirement funds. If you are customer focused, commercially aware and keen to build the best experiences for our clients and staff, this could be the role for you _

What are we looking for?

Defining the Vision

You own the creation of the vision, roadmap and backlog for your team, adapting the plan as business needs and priorities change.
You own defining and realising the business benefits that you want to achieve, ensuring stakeholders are confident and informed.

Understanding the User

You ensure that user needs are at the heart of everything we do, building awareness and understanding within your team and the partners you work with
You work with CX / UX to deliver joinedup experiences.
You use voice of the customer data, analytics and insight to understand and optimise the CX and understand the operational, commercial and customer impact of any changes

Delivering progress

You lead your team, driving progress and maintaining motivation ensuring everyone has a clear view of what they are doing and why
You drive progress, removing blockers and escalating issues to senior stakeholders
You demonstrate confident decision making, using your judgement to strike the right balance between customer outcomes and speed of delivery
You manage and maintain and awareness of the risks and issues impacting your team, helping to define mitigating actions and controls

Collaborating across boundaries

You effectively manage cross functional and (potentially) offshore delivery teams using a combination of F2F and digital communication techniques
You drive to achieve a 'one team' culture with partners ensuring strong communication, motivation and awareness of business goals & strategy

Stimulating innovation & representing your product

You encourage a culture of constant innovation, using your knowledge of customer behaviour, business objectives and market / technology trends to drive the focus
You lead / champion the progression of ideas through to adoption
You represent your product with senior stakeholders, the wider business and external parties

Desired experience

Experience of owning and managing a backlog within a fastpaced agile development environment
Experience of financial services, including financial advice.
Experience of using Miro, FigJam, JIRA and Confluence

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.

If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix

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