Housing Officer - Brent, United Kingdom - 4Social Work and Public Sector Staffing

Tom O´Connor

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Description
Housing Officer - Brent

£19.95 per hour

Contract - Full Time


Duties/Responsibilities:

  • Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request.
  • Promote selfsufficiency in our services while offering support to those that need extra help.
  • Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers' expectations.
  • Be the primary contact for local stakeholders e

g:
residents associations, Councillors, the police etc. for individual casework.

  • Deliver a comprehensive lettings service which leaves customers feeling satisfied with Brent Housing Management from day one.
  • Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews.
  • Post inspect communal maintenance repairs and undertake follow up actions as required.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

**Job Description

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