Collections Officer - Lambeth, United Kingdom - lynx recruit
Description
ob Description:
Manage a portfolio of service charge accounts, working to targets set by the Collections Manager.
Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under their lease.
Investigate issues with the lease and determine that service charges are in line with the provisions of the lease; ensure that any billing errors are noted and corrected.
Ensure that any other queries are dealt with and resolved by the appropriate team; contact other teams as necessary and monitor the progress of queries to ensure that the account holder receives a satisfactory response.
lynx - RQ933016
Job Types:
Full-time, Temp to perm
Contract length: 8 months
Salary:
From £144.00 per day
Benefits:
- Company events
- Company pension
- Gym membership
- Referral programme
Experience:
- public sector (required)
- social housing (required)
- Collections Officer (required)
Work Location:
In person
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