Support Services Administrator - West Midlands, United Kingdom - The Royal British Legion

The Royal British Legion

Verified Company

West Midlands, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary

£21,138 to £21,694 per annum

Package

Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance.

Voluntary Benefits:
Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts.

Contractual hours

35

Basis

Full time

Job category/type

National Memorial Arboretum

The Role
At the National Memorial Arboretum, we believe in building on potential.

As a Support Services Administrator your ability to provide a comprehensive support service across the National Memorial Arboretum could have a real impact on people's lives.

The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation.

People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country's largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed.

As a Support Services Administrator, you will be responsible for providing a central administrative support service across the NMA

If successful, the main duties of your role will be:

Carry out a variety of administrative tasks, not limited to but including drafting correspondence, arranging meetings and refreshments, travel & bookings, minute taking, research, mail merge, database inputting and maintenance.
Providing an efficient and courteous switchboard service, including processing bookings through our ticketing system.
Configuration of tickets on our event management system.

This role is based at the National Memorial Arboretum in Staffordshire, postcode DE13 7AR. This is a full time position, working a 35 hour week on a 5 days out of 7 basis.

About the National Memorial Arboretum
The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion.

Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country.

The 150-acre site features around 30,000 maturing trees and an abundance of wildlife.

Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours
Does the following describe you?

A desire to provide great customer service
Enjoy and thrive in working in teams and with others
Passionate about supporting the ongoing development of the Arboretum
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us.

We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition.

We will keep listening, learning, and sharing our progress and impact.

How to Apply

Closing date for this role is: 23/03/2023