Team Support Co-ordinator - Manchester, United Kingdom - The Growth Company
Description
Location
Manchester
Company
The Growth Company
Contract type
Permanent/ Full
- time
Salary
Up to £21,700 per annum
Closing Date
30/03/2023
Ref No
3460
The Growth Company has an opening for a Team Support Coordinators to assist and support both the Service Manager and remote based team in the day-to-day running of the Service.
This is a fixed term role until 29 September 2023.
Key Responsibilities
- Allocate clients to appropriate advisor within 48 hours of receiving the lead; coordinate and support visits from clients, partners, funders etc. including meeting schedules and travel arrangements
- Handle data and information (enquiry, referral, service use etc.) accurately, effectively enter this into CRM and other databases as well as websites and information portals
- Interrogate, analyse, and report on data systems to support, and input to, management information
- Support the promotion of services/events to clients and partners as well as the organisation of seminars, conferences, and workshops
- Support the administration of events and meetings including room bookings, meeting papers, refreshments and minute/note taking
- Obtain, collect, accurately record, and effectively report service performance and impact data, following procedures to comply with contract and funding requirements and timetables
- Undertake accurate and timely financial administration including raising purchase orders and sales invoices, processing of invoices and claims and financial period reconciliations and reporting
- Monitor, including through visits, suppliers, and contractors to monitor performance and ensure contractual evidence is in place
- Implement effective office systems to support managers and colleagues in the efficient use of resources
- Regularly review systems and procedures to identify areas for improvement
About You
- Logical, high attention to detail
- Highly selfmotivated and results oriented
- Strong sense of personal responsibility
- Approachable, with confidence and presence to engage all levels internally
- Ensuring compliance within programmes funded national government funds
Requirements:
- Able to integrate data and CRM systems to produce performance management data
- Excellent planning and organisational skills
- Experience delivering projects of work to meet defined targets and competing priorities
- High level of knowledge and understanding in contract management practice, and compliance
Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles.
We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
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