Sales Support Administrator - Rochester, United Kingdom - Marwood Group Limited

Marwood Group Limited

Verified Company

Rochester, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Sales Support Administrator

Reporting to:
Sales Support Supervisor; Group Hire Manager; Group Sales Manager

Join the team:

With over 40 years in the industry MGL prides itself on its commitment to quality and growth and we are excited to offer the opportunity of Sales Support Administrator to an enthusiastic and organized individual, eager to contribute to our company's success.

As a Sales Support Administrator, you will be responsible for building and maintaining professional relationships with new, existing or potential customers in order to promote the company, its products and its services.

You will also provide routine administrative support to the company's sales force.

Main Responsibilities:

Maintain contact with existing customers to ensure customers are kept informed and updated of any new products or services.
Send current literature and introductory letter to new customers.
Make cold calls to customers from any possible ABI/Glenigan leads, information from Area Sales Representative's & Area Sales managers call reports, leads from other depots, etc.
To achieve daily call targets and complete call reports on our Syrinx hire/sale system for all telephone sales calls.
Maintain a record for all customers contacted.
Call and update external sales leads system (ABI/Glenigan), passing on relevant information to your Sales Representative and Area Sales Manager.
Support and monitor the activity of the Area Sales Representative and be fully aware of Area Sales Representative area rota.
Make follow up calls from Area Sales Representative's call reports.
Make appointments for Area Sales Representative and Area Sales Manager and update via outlook.
Pass any lead to Area Sales Representative for follow up.
Consult with Area Sales Representative and Area Sales Manager on daily basis by telephone.
Conduct administration work to assist with Head Office Sales Initiatives and mail shots.
Any other duties as necessitated by your role within the organization and the overall corporate objective of the company.

Main Requirements:

Minimum 1 year experience working in sales or customer service within a service industry
Strong customer service background
Strong administrative and organizational skills
Excellent communicator both verbally and written

Benefits:

Competitive monetary package (salary and turnover related bonus scheme)
25 days annual leave plus public holidays
Contributory pension scheme
Life assurance
Employee Wellbeing (EAP, Eye Tests & Prescription contribution, Full PPE and work wear provided where applicable)
Full telephone sales, service and system training