Customer Service Advisor - Wolverhampton, United Kingdom - Bailey Employment Services

Bailey Employment Services

Verified Company

Wolverhampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bailey Employment Services Ltd are currently recruiting Customer Service Advisors for Lloyds Banking Group in Wolverhampton to work as part of their Business Banking team.

The Position:

Reporting to a Team Manager, a Business Banking advisor delivers an excellent customer experience for new to bank customers, supporting our customers through the process of opening their Business Accounts as well as helping deepen customers' relationship withthe Bank by identifying and meeting their financial & service needs via a range of channels where appropriate.

Helps Britain prosper and ensures customers receive fair outcomes, are dealt with efficiently and with the highest level of customer service, includingour vulnerable customers.

Supports the banks priorities and acts in line with the Group Values, Behaviours and Codes of Responsibility.

The Benefits:

Customer Service Agents that join the company will be rewarded with a basic pay rate of £10.64 per hour.
Potential to increase earnings by working overtime at time and a half and uplift in pay for unsociable hours.
Genuine opportunities for career progression
Initially you will be entitled to 28 days holiday per year pro rata, rising to 30 days holiday after you've been in the role for 12 weeks.
Full training provided, both classroom based and on the job support.
City Centre Location good public transport links

Career Development:

Personal attributes:

Previous call centre or banking experience is not essential.
Applicants must demonstrate a keen desire to learn and have a hunger for success.
A great attitude towards providing an excellent level of customer service which exceeds customer expectations.
The ability to work with skill, care and diligence and treat customers sensitively and responsibly
Strong verbal communication skills

The Company:

This is an excellent opportunity to join a well-established high-profile company in a busy banking environment. Our client has been supporting customers, communities and businesses in the UK for over 320 years.

Our client is the UK's largest digital bank, supporting 30 million customers and over one million businesses every day - from new start-ups to multinational organisations.

Hours of work: