Customer Service Advisor - Caerphilly, United Kingdom - Edinburgh Lloyds
Description
Are you motivated and helpful person with a passion for providing exceptional customer service?Have you ever thought about working for an employer who shares the same values?
If yes, we have a perfect position for you
We are looking for Customer Advisor to work with one of the UK's largest banks based in Newport, Tredegar Park, NP10 8SB, company well known for putting their customers at the heart of everything they do.
You will take inbound customer calls and do your best to help the person at the other end of the line.
You will show care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do.
From day one you will learn all about the bank's products, processes and systems and you'll learn how to respond to queries quickly and become better every day.
Pay Rate:
£10.60 per hour
Contract:
This will be an on-going contract with permanent opportunities available
Hours:
Full time, 35 hours per week, working 5 days out of 7, between 7am and 11pm (including weekends)
You must be able to work all shift patterns.
Overtime available after training
The sort of person we are looking for:
- You're a people person
- working with your team to provide a really crucial service to millions of customers.
- Passion to put yourself in the customers shoes, show empathy and be dedicated to resolving their query.
- The commitment to deliver on your promises and going above and beyond for your customer.
There is no need for any previous financial services experience as you will be provided all the training required across a comprehensive training programme.
Benefits:
Full paid training
Weekly pay
Generous holidays with 28 days per year (Pro-Rata)
- Competitive pay rate/Overtime
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