Compliance and Enforcement Officer - London, United Kingdom - OFGEM

OFGEM

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £20,971 - £25,749

Outside London £20,971 £23,491 / London £22,370 £25,749
Job grade:

Administrative Officer

Level 1a
Contract type:
Permanent
Business area:
Cross Directorate Campaign
Type of role:
Investigation
Policing
Other
Working pattern:
Flexible working, Fulltime
Number of jobs available:
7Contents

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About the job

Benefits:

Things you need to know

Location

Glasgow, LondonAbout the job

Job summary:

This is a great opportunity for an experienced customer service professional with good numerical and analytical abilities to work on one of the government's newest environmental initiatives: You'll ensure that gas suppliers scheme participants meet these obligations through the review of data submissions, assessing eligibility and building positive working relationships with suppliers and other stakeholders. You'll help to identify and explore any discrepancies, investigating any instances of potential fraud. You'll be encouraged to take the initiative in putting forward suggestions for improving our compliance techniques and supporting operational and policy decision making.
As well as your customer service and analytical abilities you'll need good all round communication skills (in writing and in person) and to be a committed team player. It's important that you are well organised, so that you can priorities your workload when working on different projects and experience of working with Microsoft Office packages is essential. This is an ideal career move for someone who wants to play a part in creating a more sustainable and environmentally friendly energy supply.
Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.

Job description:

After the initial deployment, you will be expected to work flexibly across Ofgem as a member of the Compliance & Enforcement Profession, working on cross-Ofgem projects, and/or in teams where you have in-demand specialist skills or expertise.

_ Delivery & Schemes_

Ofgem delivers renewable energy and social programmes on behalf of government - this is done through the Delivery and Schemes Directorate.

These schemes are varied - covering renewable heat, renewable electricity, energy efficiency and fuel poverty - collectively, they are worth £9bn a year.

And crucially, these schemes are critical to hitting our Net Zero goals and providing support for households.

The work involved varies - from running the numbers to ensure that suppliers pay the right amount into the Feed-In-Tariff schemes; to checking the different measures suppliers are submitting for approval to meet their ECO obligation or to investigating what is really happening at a renewable heat installation.

Through this work, we ensure that consumers and participants get the support they need, without consumers and taxpayers paying more than they should be.

_ Retail Compliance_
Our Retail Compliance team leads on regulatory and compliance issues covering the retail energy market and consumers.

Your focus will be on ensuring that suppliers are well and efficiently run and deliver good outcomes for consumers, putting things right where they have gone wrong.

In addition to our teams looking after the main consumer protections, we also have specialist compliance teams focused on suppliers' financial health and resilience and the delivery of smart meters.

_ Enforcement_

In the Enforcement Team we investigate & enforce energy companies' compliance with the terms of their licence, energy regulations, Competition Law & Consumer Protection Law, following procedures laid out in our published enforcement guidelines.

We also work closely with legal and policy colleagues on the development of proposed new licence conditions and regulations, to ensure they are enforceable.

Working closely with compliance teams, we prioritise cases based on issues where we see the greatest scope for consumer harm; and have current cases across a range of high profile areas - consumer vulnerability, decarbonisation (smart metering), cyber security and financial resilience and controls.

Person specification:

Specific responsibilities will vary depending on the role and team in which you will be placed in, but are likely to include:

Investigation and Case Management

Contributing to compliance or enforcement activity in relation to energy suppliers, scheme participants and other regulated companies, producing high quality, timely, and robust analysis of potential issues
Identifying & escalating key issues as well as assisting in the management of risk.
Engaging with internal and external stakeholders to gather and document intelligence on compliance to inform casework, including