Truro P&r Customer Service - First Bus
Description
First Bus are looking for a Customer Service and Site Assistant
What will you be doing?
- Replacing out of date cards (and transferring remaining credited trips to new card)
- Available to acoomodate to late night shopping hours
- Manage any lost property
- Provide customer information
- Opening and closing of the site gates
- A.M. unlocking and P.M. setting of alarms in the buildings at both sites
- Assisting visitors to site, contractors for repair and maint. etc.
- Respond to any accidents on site (First aid and vehicle incident training will be provided)
- Report number of trucks using overflow carpark for charging purposes
What are we looking for?
- SIA Licence (preferred but training can be provided)
- Organisation and planning
- Problemsolving skills
- Effective communication
- Attention to detail
- Customer service experience
What can we offer you?
- Free bus pass for you and your family on joining
- 25 days Annual Leave + Bank Holidays
- First Xclusives
- Discounts on many high street brands, supermarket's, holiday's and cinema tickets, to name a few
- First My Rewards
- Discounted train travel for you and your family after 6 months service travel as far as London or Edinburgh for £
- Generous pension and shares scheme
- Employee Assistance Programme 24hr, 365 days a year mental health support
Welcome to First Bus
At First Bus, we're proud to be part of so many journeys. We're part of first days at school, dream-job interviews, major sporting events and even life-changing events. Be it behind the wheel, or behind the scenes, we help people get to all of life's destinations.
And every day, we're working hard to make our services easier to use, more accessible, more reliable and more sustainable.
To deliver our ambition, we have a pretty neat plan laid out, and we'd love for you to join us for the next stage of your journey, and ours.
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