Claims Handler - St. Neots, United Kingdom - 1st Choice Rec
Description
Our client based in St Neots is currently recruiting for not just one claims handler but two You will joining their busy claims team.
If you have excellent communication skills and are a great team player, then please apply
Main Duties
- Logging new claims onto the group IT database
- Accurately dispatching of jobs and update system with notes and task
- Accurately and confidentially collecting policyholder excess payments
- Accurately and timely updating insurance systems
- Ensure SLA is kept to in line with client agreements
- Liaise with subcontractors
- Communication with Clients, Policy holders and Team
- Ordering of consumables for Technicians
- Any other adhoc tasks as they arise
Knowledge/experience/skills required
- No previous experience required
- Courteous, helpful, and professional telephone manner
- Proactive approach
- Computer literacy is essential (word, excel and outlook)
- Excellent time management and organisational skills
- Empathetic, confidential and friendly nature
- Customer focused/facing skills
- Team player
Benefits
- Full uniform provided
- Full training provided
- Life Insurance
- 25 Days annual leave plus bank holidays
- Time and half for any overtime
- 10am6pm Monday-Friday
- 1 in every 6 Saturdays 9am5pm
- Overtime available
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