Review Officer - Newcastle upon Tyne, United Kingdom - HM Revenue and Customs

HM Revenue and Customs
HM Revenue and Customs
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £22,524 - £22,524
  • A Civil Service Pension with an average employer contribution of 27%
    Job grade:
  • Administrative Officer
    Contract type:
  • Permanent
    Business area:
  • HMRC
  • SOLS
  • Legal Operations
    Type of role:
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Homeworking, Job share, Parttime, Term time working, Compressed Hours
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Newcastle upon Tyne, North East England, NE98 1ZZAbout the job

Job summary:


About SOLS:

Across Solicitor's Office and Legal Services (SOLS) we provide legal services to the whole of HMRC


This includes:

  • The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.
  • The conduct of tribunal and civil litigation on a full range of services.
  • Work on new legislation.
  • Drafting of statutory instruments and other legal documents.
  • Legal advice to ExCom and staff.


We also provide technical accountancy and forensic services to HMRC, are head of the Compliance Accountants' and Insolvency Professions as well as handling Ministerial Correspondence and Freedom of Information requests for HMRC.


This Team Specifically deals with:

These vacancies are for AO Reviews Officers in Solicitor's Office and Legal Services (SOLS).

The successful applicant's will be part of a Late Penalties Reasonable Excuse Team within the VAT tax stream in Newcastle.

The post requires strong decision making and communication skills and the ability to adapt to differing business needs.


Job description:

You will be conducting statutory reviews on late penalty appeals.

Using the Litigation and Settlement Strategy you will produce accurate and timely review decisions based on the reasonable excuse submitted by customers.

You will do this by interrogating HMRC held records, analyse, and make appropriate amendments to databases and IT systems. Working with internal and external stakeholders.


You'll be able to demonstrate:

  • Great Communication Skills both written and verbal
  • Using your own judgement to make effective decisions.
  • The ability to handle a fastpaced flexible, changing working environment.
  • A cando attitude and ability to adapt to differing business needs.
  • Proficiency in Maths and English and the ability to deal with basic calculations.
Being a team player to collaborate and support your colleagues.


Person specification:


There may be a need to travel across the UK with occasional overnight stays being required and there may be a need for occasional travel for business purposes.

This vacancy is only available at the specified locations, alternative locations are not available.

How we make an offer

This advert is for up to 2 posts.


This recruitment campaign was designed to ensure we have a sufficient number of people on our teams now and in the future.

We are usually able to make some immediate postings following interview, however we may not be able to appoint all those who have been successful straight away.


Behaviours:

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions

Benefits:


  • Alongside your salary of £22,524, HM Revenue and Customs contributes £6,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%


Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.
  • A CV, to include job history and experience which would be transferable to this role
Selection will be by sift and (if required) interview.

Applications will be assessed using all elements: The CV and Personal Statement. The CV and Personal Statement will be given a combined score.


The interview process will include:

  • Behaviours
  • You will be required to give an example of the behaviour Making Effective Decisions. You should familiarise yourself with an example of this behaviour and prepare an example ahead of your interview.


  • Strengths

  • You will be asked questions to demonstrate your strengths in relations to the requirements of the role. These questions are designed to test your initial natural response to the questions asked on the day of the interview


We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Sift and Int
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