Senior Collections Advisor - Skelmersdale, United Kingdom - Search Consultancy

Search Consultancy
Search Consultancy
Verified Company
Skelmersdale, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Senior Collections Advisor
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Salary: £25,000 - £32,500 basic (Dependant on experience):

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Performance bonus:

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Skelmersdale:

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Monday to Friday (37.

5 hours per week):
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Permanent Contract
My client in Skelmersdale are looking for a Senior Collections Agent to join them on a permanent basis.

You will be responsible for managing your own caseload of customers in default as well as leading a team of 5 other collections advisors.

This is an exceptionalopportunity to join an exciting company who offers great career development with an attractive package.


This role is ideal for anyone with experience within a Team Leader role within collections or someone experienced within this sector who is seeking further career progression and an opportunity to work within a senior level role.


The Senior Collections Agent will be responsible for:

  • Coaching, training and motivating the team on a daily basis
  • Acting as a senior point of contact
  • Make and receive calls to customers in default
  • Negotiate payment plans and settlement agreements in line with client specific guidelines
  • Undertake additional regulatory and procedural training as required
  • Help and assist colleagues when required/holiday cover
  • Such other duties as requested in line with experience

Essential Requirements are:


  • Previous experience working within a collections role
  • Knowledge of the legal / debt recovery sector
  • Good communication skills
  • Relationship building skills
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