Complex and Enhanced Due Diligence Quality Control - Manchester, United Kingdom - Starling Bank

Starling Bank

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hello, we're Starling.

We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company.

We're a bank, but better:
fairer, easier to use and designed to demystify money for everyone.

Since our launch in 2014, we've opened over three million accounts and we've been voted Best Current Account Provider five years in a row.

We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023.

Now recruiting for a Quality Control Officer - This role will play a pivotal role in ensuring we effectively manage the Financial Crime and Regulatory Risks of our growing customer base, including helping us to manage our more Complex and High Risk customers to deliver a world-leading experience.

You will use your knowledge and experience (particularly in AML/KYC) to support, develop and upskill our Complex and Enhance Due Diligence Officers.

You will be contracted on a 24/7 basis. However, you will work Monday-Friday, 9am-5.30pm.
Applications for this role will close on 25/05.

Responsibilities:

Oversee the quality of Complex and Enhanced Due Diligence case reports, ensuring that all reports are accurate, complete and in line with regulatory requirements
Assist in the development and implementation of new KYC/ AML policies and procedures; whilst collaborating with other departments as necessary to ensure alignment with the banks inlife risk appetite
Provide training to all new starters within the Complex and High Risk teams and support Officers in obtaining an 'accreditation' status
Conduct ongoing Quality Assurance checks on 'accredited' officers to ensure standards are met
Conduct regular quality control testing to identify areas for improvement in the Complex and High Risk process, and develop and implement remedial actions where necessary

Requirements:

Excellent advisory and communication skills able to provide constructive feedback
Problem solver with the ability to juggle multiple projects in a fastpaced environment
Team player and keen to help other areas for support where needed.
A positive cando attitude. You'll be given the opportunity to lead and make decisions
Strong understanding of businesses and company structures
An AML/ Financial Crime or Compliance related qualification is preferred

Benefits:

25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day's holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous familyfriendly policies
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us:

We're on a mission to radically reshape banking - and that starts with our brilliant team. We know that our bank is only as good as the people who build it.

From customer support and engineering to marketing and business development, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace.

Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.