Sales Administrator - Sittingbourne, United Kingdom - BSB Engineering Services Ltd
3 weeks ago
Description
Core values
BSB seeks to recruit individuals who can endorse our core values and strive towards achieving the Company mission statement.
Values
- Manufacturing Excellence
- Achieving Compliance
- Innovation in Design
- Caring for Employee Needs
- Outstanding Customer Service
Mission statement
- 'Manufacturing competitively priced, high quality, ventilation and fire protection products'_
We are currently looking for a sales administrator to join our sales office, liaising with both internal and external clients, you will be responsible for the processing of customer enquiries and providing excellent customer service.
Please note this role will be moving to Aylesford later in 2024
KEY RESPONSIBILITIES OF ROLE:
- Handling enquiries, establishing customer's requirements and providing accurate quotations within company timescales.
- Planning customer orders, ensuring requirements, timescale and specifications are understood and communicated effectively with both production and the customer.
- Generating required manufacturing paperwork such as works orders, route cards and despatch sheets.
- Tracking customer orders through to completion ensuring these are processed on time, collating completed work orders and invoicing customers.
- Arranging and managing of customer deliveries and providing cover where necessary to the transport department.
EXPERIENCE/SKILLS REQUIRED WITHIN ROLE:
- Experience of working in an administrative role (Engineering industry preferred).
- Excellent communication skills with a mature customer focus.
- Proven experience of delivering a high level of customer service.
- Strong IT skills including Microsoft Office packages such as Word and Excel.
- Proven ability to work accurately at pace, with the ability to prioritise workload.
- A 'can do' flexible attitude, with the ability to work independently or as part of a team.
TRAINING/DEVELOPMENT:
In order to ensure that you are able to meet these requirements, training will be given in line with business objectives.
- No
Job Types:
Full-time, Permanent
Pay:
Up to £25,000.00 per year
Benefits:
- Discounted or free food
- Health & wellbeing programme
- Onsite parking
Schedule:
- Monday to Friday
Experience:
- administration: 1 year (required)
Work Location:
In person
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