Customer Support Apprentice at Lincolnshire Pond - Market Rasen, United Kingdom - Grimsby Institute Apprenticeships

Grimsby Institute Apprenticeships
Grimsby Institute Apprenticeships
Verified Company
Market Rasen, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Lincolnshire Pond Plants Apprentice Position


Working Hours

  • Monday to Friday: 08:00 - 17:00 with breaks
  • Total hours per week: 40


Responsibilities and Duties

  • Answering customer queries via phone and online
  • Managing social media updates
  • Assisting with order processing
  • Serving customers in the on-site shop
  • Collaborating with colleagues across departments
  • Office administrative tasks
  • Improving knowledge of pond plants
  • Other duties as assigned


Training Provided

  • Level 2 Customer Service Practitioner
  • Bespoke practical and vocational learning
  • Maths and English Level 1 Skills


Career Growth

Opportunities for internal career progression post-apprenticeship.



Desired Skills and Qualifications

  • Communication, IT, and organizational skills
  • Customer care and problem-solving abilities
  • Team player with a friendly demeanor
  • Essential: GCSE or equivalent in Maths and English (Grade 3/D)


Location

Rural site near Binbrook, ensure daily commute viability.



About the Employer

Lincolnshire Pond Plants is a family-run business dedicated to providing top-quality aquatic plants. Founded by David, the company offers a diverse selection of plants while maintaining a personal touch and expert advice.

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