Discharge Support Worker - Isleworth, United Kingdom - Hounslow and Richmond Community Healthcare NHS Trust

Hounslow and Richmond Community Healthcare NHS Trust
Hounslow and Richmond Community Healthcare NHS Trust
Verified Company
Isleworth, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The post holder will be a core member of the discharge hub team supporting the Discharge Assessorsto ensure that appropriate patients from the acute setting are assessed and transferred safely to appropriate community based services in a timely and seamless manner.

For appropriate pathways there is an aim to support transfer from hospital to community within 24 hours

You will support the smooth daily operations at the Hounslow Discharge Hub based at the West Middlesex Hospital site (Chelsea and Westminster Hospital Foundation NHS Trust) and to be responsible for the completion of delegated tasks from the Discharge Practitioners

You will support the Discharge Hub team and the ward MDT to identify complex discharges on admission. This will include attending clinical environments within the hospital.


To be responsible for delegated tasks from the Discharge Assessors to ensure discharges are expedited in a timely and safe manner.

Identify any appropriate complex discharges, liaising with the Discharge Assessors/ Matrons/ Ward managers for further support and advice.


To deputise for Discharge Assessors in relation to administrative issues and act as a focal point for discharge hub enquiries.


Communicate effectively with all members of the Multidisciplinary team and other agencies, including Consultants, therapists, nurses, social care teams, other NHS, commercial and voluntary organisations.

Supporting and promoting teamwork generally through effective dissemination of information.

Participate in the daily team huddles, feeding back potential issues and taking appropriate actions where required.

Undertake appropriate follow up actions in relation to discharge, highlighting those patients with potentially complex discharge needs to the Discharge Practitioners in a timely manner.

Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible.


Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job.

It's simple - happy, engaged staff provide better services.

In 2018, we were named 'Best Place to Work for Employee Satisfaction' by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards.

In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year.

We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.

If you enjoy a challenge and want to go home each day knowing you made a difference, you will thrive in our organisation.

Infection Control


As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.

Please see attached job description and person specification for full details of duties and responsibilities.

Interview date to be confirmed
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