Customer Service Advisor - Liverpool, United Kingdom - Search Consultancy
Description
Customer Service Advisor
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Location:Liverpool City Centre
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Salary:£21,766 basic
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Bonus:2 additional bonus schemes paid annually
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Overtime: Optional overtime paid at time and a half or double pay on Sundays
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Contract: Full time, Permanent
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Hours: Monday to Friday (no weekends or late evenings)
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+ Excellent training and progression opportunities
My client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service Agents / Administrators to join their expanding team.
The role is paying a starting basic salary of £21,766 per annum plus bonus schemes based on company profits as well as an additional bonus paid out on performance.
This role also offers Monday to Friday working hours with 2 shift patterns of either 8am - 4pm or 9am - 5pm.
This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday work.
The main duties of a Customer Service Advisor are:
- Capturing information onto the in house system and data input
- Query handling in response to customer requests with the support of clear information and providing professional customer service
- Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
- Have the customer at the heart of everything you do.
To be considered for the role of Customer Service Advisor you must possess the following;
- Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
- Excellent written and verbal communication skills
- Professional attitude and telephone manner
- Have basic IT skills
This is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development.
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