Admin / Customer Service Assistant - Watford, United Kingdom - CeX Ltd

CeX Ltd

Verified Company

Watford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Love gadgets, computers, phones, films or games? CeX is the place for you.

eCommerce is the online branch of CeX - offering customers the opportunity to buy and sell from CeX from the comfort of their own home.

We are passionate about our stock, our customers, and our colleagues.

JOB DESCRIPTION

Answering customer queries.
Providing eCommerce support to our network of stores and other internal departments.
Resolving customer issues.
Processing refunds and replacements.
Representing eCommerce in a positive and professional manner.
Working towards quantitative and qualitative KPIs.
Processing customers sell to orders.

In return we offer generous incentives, exciting benefits and fantastic career opportunities in an innovative, rapidly expanding, global business across four continents.

WHO WE ARE LOOKING FOR
Previous experience is not necessary, as full training will be provided.

If you consider yourself to be the following, then you might be just the person we are looking for:

Passionate about delivering great customer experiences.
Computer literate and in possession of excellent written communication skills. Selfmotivated and a keen learner.
Enthusiastic about working in a targetdriven environment.

LOCATION

Our warehouse is located in North Watford, within walking distance of Watford Junction station and with good travel connections to North London and South Hertfordshire.

Salary:
Up to £10.50 per hour

Application question(s):

Are you eligible to work in the UK?
It may be a requirement for this role that you will need to work weekends, are you prepared for that?
Tell us about the last time you were in a CeX?
Have you ever worked for CeX before? If yes, then tell us about it...
Why do you want to work for CeX?
Our next step is a brief phone interview (510 Minutes), are there any times you will be unable to answer the phone? (We will not contact you during this time)
Are there any reasonable adjustments you'd like to be made for your interview? If yes, please detail below.
Are you happy to allow CEX to use your responses to better their internal process?

Work Location:
In person