IT Apprentice - Coulby Newham, United Kingdom - QA Ltd

QA Ltd

Verified Company

Coulby Newham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Employer description:

Established in 1987, Ramsdens has over 150 branches throughout Northern England, Southern England, Scotland and Wales.

As well as traditional pawnbroking services, the successful introduction of buying gold and silver, the sale of foreign currency, jewelleryand watches has seen Ramsdens develop into a recognised and trusted high street retailer.

Overview:

You will have the opportunity to gain valuable skills as you complete a IT AWS Cloud Support Specialist - Level 3 Apprenticeship.

Salary:

£10,296 - £14,605 per annum.

Main duties:

Analyse and resolve day to day technical problems
PC break/fix repair
Software upgrades
Network fault diagnostics
Network auditing
Project case work
Use relevant Support software to log and manage user issues to the required standard
To progress project work as allocated by the IT Manager
To escalate issues to the IT Manager
Ensure that departmental SLAs are achieved
To maintain a broad knowledge of technology, equipment, and/or systems

What we are looking for:

Personal skills:
[will be to demonstrate:]
-
Software knowledge:

Strong interest in Microsoft Windows operating systems

-
Hardware knowledge:

Interest in PC hardware and networks

-
Support environment:

Keen interest in accepting challenges and solving technical problems
Friendly and helpful character

-
Communication skills:

Comfort with dealing with people at all levels both in written and verbal communications

Entry criteria:
[for this programme are as follows:]

GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Find out more here:

Future prospects:
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.