Head of Premium Sales - Manchester, United Kingdom - ASM Global

ASM Global
ASM Global
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Head of Premium Sales
  • AO Arena, Manchester
- We are ASM Global, and we host breath-taking live events at our venues around the globe.

Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World's most exciting Music Artists and Sporting Events.

Our vision is to connect the world through inspiration, innovation and imagination in order to realize the potential of the spaces and places that bring people together.- WHERE WE OPERATE IN THE UK- Our UK venues are some of the most exciting spaces in live music and entertainment.

All with a rich history, having played a part in shaping the culture in the local areas for many years.

These are;- P&J Live Aberdeen

  • The Playhouse, Whitley Bay
  • Utilita Arena, Newcastle
  • First Direct Arena, Leeds
  • York Barbican
  • Bonus Arena, Hull
  • AO Arena, Manchester
  • The Bridgewater Hall, Manchester
  • Ovo Arena, Wembley
  • Olympia London


  • THE AO ARENA

  • The AO Arena has welcomed over 30million guests and thousands of Worldrenowned artists since opening its doors in 1997. It has played a vital role in shaping Manchester's music scene and has supported artists from backrooms to main stage. With its £50million redevelopment, the new look AO Arena will attract more artists and for more fans, for many years to come.
  • Made in Manchester, Made for Manchester.
  • THE ROLE
  • You will be responsible for working closely with the Sales and Marketing Director in developing and executing a sales strategy that will increase the revenue through National and Regional customers and further expand our customer base by providing industry leading guest services. You will lead a team of high performing sales professionals and work closely with other departments within the organisation including marketing, customer service, and operations to ensure customer satisfaction.
  • YOUR RESPONSIBILITIES
  • Deliver and execute a comprehensive sales strategy, focusing on new business sales growth whilst maintaining a sales pipeline to ensure adequate forward revenue cover.
  • Own and Manage the Revenue Forecast and offer regular insights to achieve budget.
  • Drive upselling and crossselling across key accounts within the department and across the wider portfolio.
  • Lead a team of sales professionals, providing guidance to maximize their potential and performance.
  • Build and maintain strong relationships with customers, partners, and stakeholders, and identify new opportunities for growth.
  • Collaborate with marketing, customer service, and operations to ensure smooth customer onboarding, and ongoing customer satisfaction.
  • Develop and manage sales budgets and monitor performance against targets.
  • Forecast performance and influence decisions based on Revenue pipeline.
  • Attend networking events, conferences, and delivery of Keynote appointments.
  • Support and Influence the Marketing Strategy.
  • Support the retention strategy and continually outperform Customer Feedback targets.
  • Launch and influence the strategy behind new hospitality product offerings within the AO Arena.
  • Lead research and insight on hospitality offerings within live entertainment spaces.
  • WHO WE'RE LOOKING FOR
  • Proven track record of leading a B2B sales department.
  • Strong analytical and problemsolving skills.
  • Ability to develop and execute sales strategies and drive revenue growth.
  • Experience in managing sales teams, and ability to provide coaching and guidance.
  • Strong customer focus, and ability to build and maintain relationships with key stakeholders.
  • Excellent communication, negotiation, and presentation skills.
  • Maintain standards of excellence from Sales through to delivery.
  • CRM Experience.
  • Ticketmaster and Digital Ticketing Experience.
  • Inventory Management Experience.
  • Experience with Seat Unique.
  • People Management and Sales Coaching Experience.
  • BENEFITS 25 days annual leave
  • Life Assurance
  • Pension
  • Healthshield health cash plan benefit
  • Employee Assistance Programme
How to Apply

  • Please download and complete the Employment Application Form.

Submit your completed forms to:
Position
Head of Premium Sales
Salary
Competitive
Working Hours
37.5 hours per week
Location
AO Arena, ManchesterClosing Date

  • 13/11/2023Downloads
  • ASM Global Employment Application Form
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