Ecommerce Officer - Aberfeldy, United Kingdom - Bacardi-Martini

Bacardi-Martini

Verified Company

Aberfeldy, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Posted
13-Jun-2024
Job type
Full time
Country
United Kingdom
Location
Aberfeldy
Lead recruiter
Claudio Zuccarello
Function
Marketing
Reporting Line
Commercial Manager
On-site/Remote
On-site
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type
Fixed term

YOUR OPPORTUNITY
Your Opportunity

This exciting new role in the Brand Homes team gives you ownership of our e-commerce offering.

You will maintain the brand loyalty we generate during a visit and provide our digital guests with the same personal service offered in our onsite shop.

In addition to, packaging and despatching orders with care, you will work alongside our commercial and marketing teams to manage stock levels and mechanise the online store.

About You

You will need a keen attention to detail, ensuring everything from product descriptions, engravings and postal addresses are correct.

RESPONSIBILITIES
With our consumer at the heart your key focus will be
Responsible for delivering an industry leading digital shopping experience
Monitor the digital shopfront and keep descriptions, prices and other content up-to-date
Collate and package orders to a high standard, but with an eye on reducing excess waste packaging.
Provide the same high standard of customer service that we offer instore. Working with the delivery partner and other colleagues to resolve any issues quicky.
Working with the commercial team to manage stock levels and ensure appropriate products are featured. Act like a founder to manage Gross Profit of every sale.
Creating inspiring collections and bundle products that will excite our shoppers.
Supporting the marketing team during promotions to bring their vision to life.
Following licensing laws, and our responsible drinking principles at all times.
Follow Health and Safety Guidelines and procedures.
Collaborate with team members to ensure smooth operation and excellent customer service.
SKILLS & EXPERIENCE
The skills and experience needed to create your legacy
Good digital skills with the ability to operate back-end computer programs (Shopify and courier interface).
Previous experience in a customer service role is preferred but not essential.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong attention to detail and the ability to follow instructions.
Knowledge of the whisky market and what motivates consumers is desired but not essential.
Flexibility to work mornings, evenings, weekends and bank holidays as needed
Personal Qualities
Flexible attitude with a determination to deliver 5 star service
Uncompromising focus on the highest quality standards
Results Driven, striving for commercial and quality success like a true founder

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

Belonging:
You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become

Self-Awareness:
You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others

People Agility:
You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance

Results Agility:

You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.

Mental Agility:
You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with

Disclaimer:

Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe.

We promote a working environment where all employees are treated and rewarded fairly.

We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.

U.S. applicants have rights under Federal Employment Laws.

PERKS OF WORKING WITH US

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families.

It goes beyond just Cash The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement
Health & Wellbeing
Additional Benef