Patient Services Advisor - Glasgow, United Kingdom - Nuffield Health

Nuffield Health

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

HEAD OFFICE
Patient Services Advisor

Patient Services Advisor

Glasgow Hospital | Outpatients | Permanent| Full-Time

£21,333 per annum

37.5 hrs per week

Shifts:
Mon-Thur between 8am-9pm, Fri 8am - 6pm 1 Saturday a month

Nuffield Health Gym Membership

Access to Healthcare Scheme

Are you passionate about customer service? Then you could join the UK's leading Healthcare Charity. We're recruiting great people to our friendly, welcoming Glasgow Hospital. If you have strong experience in a customer-facing role, you could join us here.

As a Patient Services Advisor at our Glasgow Hospital, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude.

Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

Having experience within an administrative or customer facing environment would be a real advantage.

As a Patient Services Advisor, you will:
Provide a warm welcome on arrival to all visitors to the department - patients, consultants and visitors.

Transfer clinic lists, in a timely and accurate manner, onto our Patient Information Management System (PIMS) ensuring attention to detail and checking patient details to avoid creating duplicates records.

Answer telephone enquiries, offering advice and assistance on general enquiries.

Allocating clinic rooms and co-ordinating bookings with medical secretaries, consultants, and other members staff.

Checking in patients and booking future treatment appointments at the desk and via telephone

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Glasgow Hospital

Nuffield Health Glasgow Hospital where we deliver outstanding healthcare with compassion and respect, to promote health and wellbeing for the residents of Glasgow and the surrounding areas.

We partner with industry leading consultants to offer a vast array of services for preventing, diagnosing, and treating a wide range of conditions.

We have a special focus in the areas of orthopaedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment. We are a not for profit organisation enabling all profits to be reinvested to improve the patient journey.

Join Nuffield Health and create the future you want, today.

It starts with you.