Project Lead - Bath, United Kingdom - Walker & Sloan

Walker & Sloan
Walker & Sloan
Verified Company
Bath, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
£85,000 + Package

  • Bath


Lead and manage a Sales and Design team to successfully pitch and win projects to contribute to your personal target and the overall company targets in both turnover and profitability.


Key Responsibilities:


  • Be the leader from first contact through pitch, LOI, and contract approval.
  • Meet prospective clients and determine if the project is a good fit for our proposition and resource.
  • Communicate and look for opportunities in the workplace consultation process.
  • Lead project landlord and agent communication.
  • Lead weekly internal design resource meetings with the team.
  • Coordinate all internal resources to prepare costs and design for pitch.
  • Listen, understand, and challenge a brief and communicate to the internal team.
  • Challenge the internal team on delivery and commercial performance.
  • Lead multiple project pitches through to execution of the contract and account manage thereafter.
  • Develop a strategy to develop proposals and pitch projects.
  • Accurately communicate project performance to Directors. Ensure commercial performance of projects.
  • Use design as a tool to upsell value and increase the value and margin of projects.
  • Troubleshoot unexpected situations.
  • Listen and respond to client feedback throughout the project and at completion.
  • Maintain key account relationships, leading new project proposals and ensuring client care.
  • Ensure the project has a testimonial and case study photography.
  • Authorize team member expenses/annual leave.

Attributes:


  • Proven commercial awareness.
  • Energy, enthusiasm & drive for results.
  • Ability to learn new areas of expertise and communicate with confidence.
  • Able to take responsibility to resolve any issues with a full and complete positive outcome.
  • Make decisions that are right for the business whilst maintaining 'buyin' from all. Act with integrity.
  • Have stature and ability to influence client decision making.
  • Ability to build relationships with the wider team, including stakeholders.
  • Ability to empathize with clients and challenge them while maintaining a good relationship.
  • Strong leadership skills, able to command respect.
  • Ability to motivate individuals and create a team atmosphere.
  • High levels of emotional intelligence when dealing with the team and clients alike.
  • Able to empower the team and know when to step in.
  • Understand your team, be emotionally connected to them, empathize and respond in a suitable manner appropriate to the individual. Do not micromanage. Have a clear understanding of routes of escalation for issues if they arise.
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