Security Officer - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

UNITRUST PROTECTION SERVICES (UK) LTD

JOB AND PERSON SPECIFICATION

Job Title:
Security Officer

Hours: 3 days, 3 nights 3 rest - average 56 hours week

Pay Rate:
£13.25 per hour

What's in it for you?

In return as our Security Officer, we offer the below salary and benefits:

A competitive wage
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Role:
You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

What will you be doing?

Deliver outstanding customer service to staff and visitors
Be flexible and adaptable to all tasks or challenges
Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount
Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood, and followed
Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation
Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
To complete any other reasonable task as instructed by your line manager or other Senior Manager, either Unitrust or at the request of the Client and/or tenants
To support internal and external audit processes from Unitrust Security representatives, Client/Tenant Representatives, the SIA, any other relevant body with a relevant interest and valid reason for inspection or compliance checks
To act with integrity and in the best interests of the company in a safe, compliant and ethical manner
To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach
Be prepared to manage a wide variety and diversity of scenarios, people, and challenges
Assist in the induction, development, or ongoing training of new team members across the disciplines where appropriate
Act in accordance with Company Policies and Procedures and our Code of Conduct

Security Officer Responsibilities:

Welcome and assist staff, clients, tenants, and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
Work with all colleagues to ensure the integrity of security on the site
Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so
Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries
Develop and maintain positive relationships with all staff, visitors, tenants, service providers and clients
Have good knowledge of the local area to be able to answer queries regarding local transport links or services in the area for example

Desirable Skills:

Exposure to relevant Protective Security or Counter Terrorism Advice
Previous experience of the security industry and / or within the hospitality sector or corporate environment with a view to obtaining an SIA licence if not already held.
Previous experience in technologies to detect security threats in any given environment

Don't miss out on this fantastic opportunity to join our team

Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.