Senior Business Officer - Norwich, United Kingdom - Norfolk County Council

Norfolk County Council

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Permanent contract | £11.59 to £12.46 per hour (Scale E) | 36 hours per week | Reed House, Norwich

Norfolk and Waveney are on an ambitious journey to embed Discharge to Assess as part of our Ageing Well Accelerator programme to ensure people being discharged from hospitals across Norfolk are supported to return home, access reablement opportunities and plan their ongoing care and support needs once discharged.

To support this journey, an exciting new Virtual Ward is being set up.

A remote service that will help patients to manage their health and care at home and we need Senior Business Officers to be the engine room to underpin this process.

You will provide a range of administrative and support services to The Virtual Ward which will allow patients to get hospital-level care at home safely and in familiar surroundings, helping speed up their recovery while freeing up hospital beds for patients that need them most.

The team is operational 7 days a week from 8am to 8pm.

We need a team member to work 12-hour days and are looking for a Senior Business Officer to provide this cover.

Some weekend working is essential and will be required.

The working patterns we are offering are:
- **3 x 12 hour days (1 post)

The role will also assist the work within the HomeFirst Hub to support admission avoidance for North and South Norfolk and Norwich.

You will be a team player with great working knowledge and experience of using Teams, Excel, data entry and Microsoft outlook.

You must be able to multitask including word processing notes whilst taking the information over the phone. You must be flexible, have a positive attitude and respect for sensitive data. You will have the ability to work at pace.

Tasks include taking telephone referrals from health professionals, updating information onto the relevant data bases, maintaining accurate data for analysis and operate in accordance with NCC and departmental practice and guidance.

You will have good listening and analytical skills, work with accuracy and great attention to details, be flexible and adaptable to new ways of working and be committed to supporting people to leave hospital safely.

For an informal discussion regarding this vacancy and job share arrangements please contact Deborah Parish, Hospital Services Business Manager on

Interviews W/C 4 September 2023

These are some benefits you can enjoy by working for Norfolk County Council:

Competitive salary
Generous holiday entitlement with the ability to buy and sell leave
Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
Flexible working opportunities including flexitime, part time, remote and hybrid working dependant on your job role and business need.
Financial benefits such as:

- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

A Blue Light card for Fire Service and Social Care Workers
Relocation expenses paid upfront (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars.

Before you apply, we recommend reading the full
Job Description and Person Specification to help you demonstrate you meet the criteria.

You can also find information on our Terms and Conditions here.

**Closing date: 6 September 2023 at 23:59