Customer Service Co-ordinator - Burton-On-Trent, United Kingdom - SF Group

SF Group

Verified Company

Burton-On-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SF Recruitment is currently recruiting for a Customer Service Co-ordinator to be based with one of our key clients in Burton.

The role is on a full-time, permanent basis working Monday to Thursday 9-5 and Friday 9-4pm. The role will be fully office based.

Our client our a leading supplier within the Construction industry, so previous experience from a construction or merchant background would be hugely advantageous.

Typical duties will include:

Develop professional relationships with internal and external customers and provide high levels of customer service at all times
Arrange the on and off hire of equipment as requested by customers
Check availability of equipment from within stockholding and/or supply chain
Check availability of transport to meet delivery and collection requirements as requested by customers and/or propose alternatives where necessary
Process on hire and sale orders through the Company's computer system
Ensure that all project documentation is completed in a timely manner and up to date with a high level of attention to detail / accuracy at all times
Take ownership of and deal with / resolve customer queries in a professional manner
Proactively promote the company at all times
Communicate effectively with other colleagues to ensure high levels of customer service are maintained at all times

This is a great opportunity for someone who is passionate about customer service and takes pride in delivering the utmost service.

You should have excellent communication skills alongside administration skills and most definitely be willing and open to learn Relevant industry experience would be beneficial.