Case Worker - Tipton, United Kingdom - Hive Support Ltd

Hive Support Ltd

Verified Company

Tipton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Shaun Bailey, MP for West Bromwich West, is looking to hire a full-time caseworker for his busy constituency office. This is a fixed term contract initially, from 1st January-31st March 2023.

Caseworkers play an important role in an MP's office, supporting the MP to ensure that issues constituents face are heard and actioned.

The job is taking the concerns of residents to Ministers or Government bodies and ensuring that residents secure the support and outcomes they need and deserve.

Enjoying working with others and supporting individuals and groups is vital.

Requirements:

A highly motivated staff member, with a positive attitude and ability to work as part of a team
Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, people at all levels
Experience working for the Citizens' Advice Bureau or similar, is very welcome
A selfstarter, with the ability to work independently
Clear and concise letter writing style

Duties include:

Drafting correspondence on various issues on the Member's behalf.
Logging cases, monitoring progress, and ensuring data is held and processed securely.
Ensure that casework is dealt with promptly, sensitively, confidentially and accurately.
Providing advice and support to constituents by liaising with Government agencies, local government departments, the voluntary sector and any other organisations necessary to resolve casework matters

Job Types:
Full-time, Fixed term contract

Contract length: 3 months

Salary:
From £21,529.00 per year

Benefits: