Disability Support Assistant X2 - Milton Keynes, United Kingdom - The Open University UK

The Open University UK
The Open University UK
Verified Company
Milton Keynes, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Unit:
Academic Services


Salary:
£21,630 to £23,715


Location:
Milton Keynes


Please quote reference: 20657

2 Permanent Part-Time posts (1 x 30hrs per week & 1 x 20hrs per week)


Closing Date: 25 January, :00

  • Remote working is an option, but must be able to attend Milton Keynes as required._

Change your career, change lives


The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.


The role
As a Disability Support Assistant you will be a member of the Student Additional Support office.

The role will focus on providing administrative advice and support to disabled students and prospective students leading to successful progression, qualification and customer satisfaction.

The workload associated with this post is demanding but also rewarding. It is a stimulating and varied role within a friendly specialist team.

You will work with other student support areas to ensure consistent effective services and concentrate on the delivery of expert disability advice and support.


Skills and experience

  • A high level of customer service experience within a similar environment is essential complimented by successful communication skills, both oral and written.
  • Experience of inbound and outbound calling in a complex customer service or similar environment
  • You will be working with confidential data requiring a high degree of accuracy and attention to detail whilst working to tight deadlines.
More information can be found in the Job Description.


What you get in return
We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.

We also offer a great range of benefits that support our employees and their families for the long term.

Staff Benefits include an attractive pension proposition and 30 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.


How to apply
Access details for disabled applicants are available from the Resourcing Hub, telephone: , quoting the vacancy reference above.

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CV:

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Personal statement, _up to 1,000 words_
, you should set out in your statement why you're interested in this role and provide examples of where your skills and experience meet the required competencies for this role as detailed in the job and person specification.

Closing date: 25th January 2023, 12 noon


Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link).


We offer a range of inclusive employment policies which include family and carer friendly flexible working arrangements and have many supportive staff networks and wellbeing services. We also endorse the principles of Athena SWAN, with commitment from all levels of the organisation in promoting gender equity. Our Staff Benefits** page under Employment provides further links and information.
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