Receptionist / Administrator - Olney, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Olney, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

Cobbs Garden Surgery has an opportunity for a receptionist/administrator to join our team on a full-time basis for 37.5 hours per week.

In this vital, front-line role, duties will include the following:

Maintain and monitor the practice appointment system.
Process personal, telephone and erequests for appointments.
Answer incoming phone calls, transferring calls or dealing with the callers' request appropriately.
Signpost patients to the correct service.
Initiating contact with and responding to, requests from patients, team members and external agencies.
Clinically code data on SystmOne.
Photocopy documentation as required.
Data entry of new and temporary registrations and relevant patient information as required.
Input data into patients' healthcare records as necessary.
Direct requests for information, i.e., SAR, insurance/solicitors' letters and DVLA forms to the administrative team.
Manage all queries as necessary in an efficient manner.
Carry out system searches as requested.
Maintain a clean, tidy, effective working area at all times.
Monitor and maintain the reception area and notice boards.
Support all clinical staff with general tasks as requested.
Process & manage repeat prescriptions, ensuring they are processed accurately and efficiently.

Please see the attached job description and additional information for full details of the role and requirements.

About Us:

Cobbs Garden is based in Olney, a beautiful market town in north Buckinghamshire and we also serve the surrounding villages.

We are proud of our current CQC rating which is good with an outstanding rating for responsive. Plus, we have an amazing sandwich shop just around the corner

We are a tight-knit team who are very supportive of each other.

We value input and suggestions from any members of our team with the view to making changes for the future development of the practice.

**Disclosure and Barring Service Check