Ccs Supervisor - University of Warwick, United Kingdom - University of Warwick

University of Warwick
University of Warwick
Verified Company
University of Warwick, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Vacancy Type/Job category
Domestic


Department
Finance


Sub Department
Area 9


Salary
£23,144 - £25,138 per annum


Location
University of Warwick, Coventry


Vacancy Overview
Full-time, fixed-term contract until 18 June 2024. Rota shift pattern, 36.5 hours per week.

Campus Cleaning Services provides cleaning across 7,076 campus bedrooms, 479 hotel rooms and 65 University buildings.

We are looking for a supervisor to join the Campus Cleaning Services team within the Estates Department.

The role requires you to work with, organise and lead a team of Cleaning Assistants to provide an effective and efficient cleaning service across the University campus.

The position is 36.5 hour post, working 5 over 7, 6am - 2.30pm (1 hour break)


Interview Date:
TBC.


JOB PURPOSE


The Supervisor will work with, organise and lead a team of Cleaning Assistants to provide an effective and efficient cleaning service across the University campus.


DUTIES AND RESPONSIBILITIES

  • Allocating duties to staff on a planned or daily basis to cover for changing business needs.
  • Ensuring that a high level of customer care is provided by the team and acting as a first point of contact to assist students, staff and visitors to the University including lost property.
  • Carrying out cleaning duties for an allocated area of work to an agreed standard at different times throughout the year and monitoring the work of the team to ensure that they are meeting the agreed standards.
  • Supervision of team to include monitoring standards, recording absence, carrying out return to work interviews, DPRs, authorising holidays. Raising any issues regarding staff welfare/performance/support with the Assistant Campus Cleaning Services Manager.
  • Issuing, collecting and maintaining the safekeeping of keys, cards and fobs within area of responsibility.
  • Informing Estates helpdesk of any maintenance issues, keeping records and following up to ensure that they are rectified.
  • Supervising the operation of the in-house laundry, and laundry provision and resources on campus.
  • Supporting and assisting the University to meet their environmental and recycling targets by ensuring that the team promote the various recycling opportunities in their area to staff and students.
  • Compiling requests for cleaning material and consumable orders to ensure that there are sufficient supplies including distribution to staff. Keeping accurate records of stock levels/receipts/issues of cleaning materials.
  • Carrying out Health and Safety audits to ensure that staff are adhering to the departmental Safe Methods of Work. Also monitoring safe use and care of equipment. Carry out inspections of PPE and cleaning cupboards.
  • Assisting with show rounds for internal or external customers, including contractors.
  • Monitoring the Universities UK "codes of practice" notices within the department.
Person Specification

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.


Essential Criteria 1
Educated to GCSE level, NVQ Level 1/2 or equivalent experience. (a)


Essential Criteria 2
Excellent and confident communication skills, both written and verbal. (a,c)


Essential Criteria 3
Ability to meet and maintain set standards. (c)


Essential Criteria 4
Ability to use basic Word, Excel and Outlook.(a,c)


Essential Criteria 5
Ability to work as part of a team and motivate others(a,c)


Essential Criteria 6
Ability to work well under pressure. (c)


Essential Criteria 7
Having a proactive approach to dealing with conflict and issues within the workplace. (c)


Essential Criteria 8
Excellent organisational skills. (a,c)


Essential Criteria 9
Experience of managing a team. (a,c)


Essential Criteria 10
Experience of allocating staff according to workload. (a,c)


Essential Criteria 11
Experience of working in a customer service environment. (a,c)


Essential Criteria 12
Ability to lift objects (e.g. refuse sacks, laundry) in line with manual handling guidelines. (c)


Essential Criteria 13
Knowledge of basic Health and Safety relevant to the role. (a,c)


Essential Criteria 14


Flexibility to work weekends on a rota basis and to work additional hours as necessary to meet the business needs.

(a,c)


Essential Criteria 15
Ability to use own initiative. (c)


Desirable Criteria 1
Possession of basic health and safety certificate. (a,c)


Desirable Criteria 2
Knowledge of COSHH. (a,c)


Desirable Criteria 3
Experience of working to the British Institute of Cleaning Science cleaning standards or similar. (c)


Further Particulars
For further information about the University of Warwick, please read our University Further Particulars.

For further information about the department, plea
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