Casework Team Leader - Lawrence Hill, United Kingdom - Planning Inspectorate

Planning Inspectorate
Planning Inspectorate
Verified Company
Lawrence Hill, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £26,586 - £28,064
  • A Civil Service Pension with an average employer contribution of 27%
    Job grade:
  • Executive Officer
    Contract type:
  • Permanent
  • Fixed Term
    Length of employment:
  • 1 x Permanent, 1 x Fixed Term for 9 months
    Business area:


  • PINS

  • Operations
    Type of role:
  • Administration / Corporate Support
  • Operational Delivery
  • Planning
    Working pattern:
  • Flexible working, Fulltime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Bristol, South West England, BS1 6PNAbout the job

Job summary:

The Operations Directorate plays a critical role at the heart of The Planning Inspectorate, working closely with key stakeholders. In Enforcement, we are responsible for ensuring that appeals are processed effectively and efficiently.

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy.


We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.

For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers


Job description:


We are looking for enthusiastic and motivated Team Leaders, with good communication skills, who will work collaboratively with others, manage and take ownership of performance and ensure quality across their own teams.

You will adopt a positive approach to keeping your team's efforts focussed on the top priorities and on our Operations ambitions whilst mentoring and supporting your team members in an inclusive manner to help them develop and achieve their potential.

You will be detail-focussed and enjoy the challenge of working at pace with a good level of personal responsibility.


Reporting directly to the Casework Area Lead you will lead your own casework team which includes managing resources, promoting, and facilitating flexible and efficient working to ensure we meet agreed operational performance and quality standards.

Through the analysis of reports, you will manage business area performance to ensure the smooth running of appeals/enforcements. Alongside managing and supporting your team members, you will build and oversee sustainable programmes of work for a range of Inspectors


Hybrid working

Person specification:


Essential Criteria

  • Ability to manage teams confidently and proactively, inspiring and motivating them to be engaged in their role/s.
  • Ability and confidence to engage in difficult conversations whilst maintaining a positive approach
  • Understanding of appeals casework and the work of the Planning Inspectorate.
  • Good communication skills, including the ability to communicate clearly and concisely with all levels of staff and external stakeholders.
  • Ability to work under pressure to exacting timescales
  • Computer literate, including working knowledge of Outlook, Word and Excel and the ability to learn other systems required in the role.
  • Good analytical skills
  • Willingness to work flexibly across Operations in support of the Operations Directorate goals and priorities.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Leadership
  • Developing Self and Others
  • Managing a Quality Service

Benefits:


  • Alongside your salary of £26,586, Planning Inspectorate contributes £7,205 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Flexible working options, including flexitime, parttime, compressed hours and home working if suitable for the role.
  • 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King's birthday. In addition to the normal bank holidays.
  • Generous family friendly policies.
  • Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.
For full information see our Benefits information pack.

Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
    Application

Interview

If you are shortlisted, you will:

  • Be asked to attend an interview to have a more in-depth discussion about your experience and suitability for the role
  • Interviews will be a blend of behaviour and strength questions

Other Information

Shortlist Date:
w/c 14 August 2023


Interview Date:
w/c 28 August 2023

The Planning Inspectorate is committed to finding the right person for the job. We recruit using Success Profiles and consider the c
More jobs from Planning Inspectorate
See all jobs of Planning Inspectorate