Customer Services Opportunity(French Speaking) - Edinburgh, United Kingdom - Meraki
Description
Customer Services Opportunity (French Speaking)
Competitive Salary
Permanent
Edinburgh
Meraki Talent's client is currently looking to hire French speaking customer service professionals into their investment operations/client facing business area based in Edinburgh.
Our client is a Global player in the financial services space which services a wide range of clients on a UK and International basis.
They are looking for individuals to join the team who are looking to work within Financial Services and speak French.
- No prior Financial Services experience required
- Resolve and client service issues and challenges, acting as an escalation point for clients
- Identify opportunities to streamline processes and to increase revenue
- Cross sell other products and solutions to clients
- Maintain good knowledge of products and tools, encouraging clients towards selfservice etools
- Maintain regular dialogue with Relationship Managers, Product and Sales team to ensure current and changing clients' needs are met
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