UX Intern - Manchester, United Kingdom - Interactive Investor

Tom O´Connor

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Tom O´Connor

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Description

WHO WE ARE:

interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We've been helping investors for over 25 years. We've seen market highs and lows and been resilient throughout.

We're now the UK's number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs, and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs.


We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.


WHAT WE STAND FOR:


It's simplewe want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive.

Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking, and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver.

We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves, and interactive investor.


ABOUT THE ROLE:


KEY RESPONSIBILITIES/WHAT YOU'LL DO:


  • Create, define and guide design decisions
  • Create assets such as prototypes and hifidelity designs to create amazing customer experiences
  • Champion Accessibility & Inclusive Design
  • Work with the UX team to execute usercentred research methods:
  • Contextual inquiry and ethnographic field studies
  • Oneonone interviews
  • Focus groups
  • Usability testing and concept testing
  • Competitive assessment
  • Diary studies
  • Deliver both inhouse and 3rd party research workshops including set up, recruitment, moderation, data collection, analysis and debrief

Salary:
£26,500


Interview dates:
April 2024

Placement dates:
Monday 9th September 2024 to Friday 27th June 2025


Requirements:


PERSONAL ATTRIBUTES:


STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME

  • Openminded
  • Empathetic
  • Clear and concise communicator, verbal and written
  • Analytical thinker
  • Datadriven
  • Creative mind

ELIGIBILITY
CRITERIA:


  • To be eligible to work in the UK
  • To be over 18 years old as of 1st September 202
  • To have achieved a minimum of 104 UCAS points at Alevel (grades BCC) or an equivalent (e.g., BTEC DMM) qualification
  • Maths and English GCSE (or equivalent) grades A* to C (new grades 9 to 4)

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