Customer Care Representative - Nottingham, United Kingdom - Macildowie Recruitment and Retention

Tom O´Connor

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Tom O´Connor

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Description

Customer Care Representative

Nottingham (Hybrid)

£22,000.00 OTE £24k

Full-Time

Permanent

Macildowie are pleased to be working alongside a brilliant medical supplier within the
Nottingham area, to find their next
Customer Care Representative.

This is a
permanent, full-time position working Monday to Friday 9am until 5:30pm.


Role & Responsibilities:


  • Placing patient orders, answering their questions regarding the ordering process.
  • Chasing up any delays with regards to the delivery in a timely manner.
  • Maintaining an exceptional level of customer service throughout.
  • Exceptional communication skills, both written and verbal.
  • Highly organised and efficient.
  • Team player with a positive "cando" attitude
  • Has a proven record of delivering excellent customer service.
  • Capable of working under pressure in a calm manner.

Perks & Package:


  • Competitive market salary.
  • Hybrid working model.
  • Monthly performance related bonus.
  • 25 days annual leave + bank holidays.
  • Regular employee events.

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