Technical Specialist - Birmingham, United Kingdom - SCC

SCC
SCC
Verified Company
Birmingham, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

About The Role:


Role
:
Technical Specialist -SCCM

Location
:
Birmingham (Hybrid working)

Contract Type
:
Permanent

Salary Package
:
£45,000 - £52,000 (DOE), plus benefits

Interview Process:

2 stages

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and lifelong learning opportunities
  • Opportunity to join Europe's largest privatelyowned IT Company


Further growth and expansion means we have a new opportunity for someone to join our highly collaborative technical team, who has a high level of experience but who has an aspiration to move into a technical architect role in the future.


This role will provide you with a great opportunity to gain good exposure to networking technologies, progress your career into architecture, while you help shape the future networking capabilities of networks.


Key Responsibilities

  • SCCM administration, with a focus on Managed Desktop Deployment
  • MDT administration for build and capture of OS deployment images
  • Support of Windows 7, 8.1 and 10 Managed Desktop solutions
  • BAU support of SCCM / MDT
  • Troubleshoot and own incidents, problems and issues as they arise
  • Perform detailed root cause analysis as necessary
  • Transition of Managed Desktop solutions into BAU Support, including training handovers supported by quick guides and customer focused documentation
  • Group Policy design and troubleshooting
  • Providing third level escalation support within SCC for SCCM queries
  • Proactive SCCM maintenance and health checks for all customer bases
  • Creation and maintenance of all SCCM related documents

Key skills & experience:


  • Proven experience of administering SCCM/MDT
  • Experience of working and delivering to large scale high value project streams
  • Proven track record of working with 3rd party customers and suppliers in a design, project and support perspective
  • System Centre Configuration Manager 2012 R
  • Microsoft Deployment Toolkit (MDT)
  • Microsoft Desktop Optimisation Pack (MDOP)
  • Windows 7, 8.1, 10
  • Experience in administering group policy
  • Scripting skills including VBscript and PowerShell
  • Methodical and technically minded with strong focus on high quality standards and excellent attention to detail
  • Design, documentation skills
  • Proven experience of having good fault finding and troubleshooting skills

About Us:


SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences.

We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.


We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.

No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

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