Apprenticeship London Law Practice - Gateway

Gateway

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity to join our Law Practice as an Apprentice
An excellent opportunity to start a career, complete an apprenticeship and progress within a busy Solicitors. General duties include making and receiving telephone calls, preparing precise attendance notes, and filing, etc.

We are looking for a bright, articulate, engaging individual who is interested in either general office work or a legal career to start an apprenticeship in June/July 2024.

There are prospects for a solicitor apprenticeship for the right individual.

Apprentice will be sat on reception, it is usually reasonably quiet & focused but on occasion can be busy.

It is a friendly, team focused, co-operative environment and that must be maintained so any poor or disrespectful behaviour to clients or staff would not be tolerated.

Future Prospects

There may be progression within the firm after completion of the Apprenticeship

The Law Practice

Solicitors practice dealing with litigation, wills, probate and conveyancing

Your role within the Practice

Hours of working 8.50am to 5pm.
In the office by 8.50am to ensure that the office is open at 9am and any calls are answered immediately from 9am. Also, to allow time to get a drink and have the computer switched on ready for 9am.
Answering the telephone and directing the calls to the relevant person.
Opening post & date stamping post
Scanning the post to the file on Lynx.
Sorting the post and sending to Sarah Lincoln & to fee earners
Collecting post from fee earners and sending that by post or DX as necessary.
Checking for answerphone messages e_ve_ry hour or so in case any calls have been missed and then pass on those messages to the relevant person. If the relevant person is not in, call back the caller and say when the person is back in the office. Then delete the messages.
Keeping the meeting room diary check every day to see if people have any meetings to book in so that the room does not get double booked.
Provide a warm greeting to clients, offer drinks to clients and after any meeting tidy the meeting room and wash and put away any cups or glasses used as soon as the clients have left in case the room is needed again.
Monitor stationery to ensure that we do not run out of any items, so a weekly check on paper, pens, envelopes etc.
Keep the kitchen tidy.
Picking up items from the local shops as necessary.
Be aware of Data Protection issues, do not throw away any postit notes or letters in the normal bin, anything with names, telephone numbers or anything relating to clients must go in the shredding bins.
Make sure computers are locked when not at your desk and switched off in the evenings.
Do not discuss clients or do dictation on the speakers when we have clients in the office_/_reception.
Dealing with photocopying, filing and dictation and client chasers as requested by fee earners.
Close blinds in the evening and make sure the reception area, kitchen and meeting room is tidy.
All waste paper to go in the shredding bins even if nothing confidential on it.

Desired skills

49 grades English and maths GCSE's
Confident with excellent communication skills.
Ability to multitask and manage reception in conjunction with other administration duties
Good attention to detail
Good working knowledge of ICT packages including Word, Excel and Outlook.
Ability to demonstrate or gain a clear understanding of the firm's inhouse systems where training will be given
Excellent presentation, organisation and timekeeping skills
Awareness of confidentiality and safeguarding
The ability to use own initiative, be able to work individually as well as part of a team
Must be wellpresented with a clear, pleasant telephone manner
Good organisational skills
Good client care skills

Personal qualities

Well presented and polite
Ability to take the initiative
Confident at dealing with people at all levels
Reliable and adaptable
Willingness to take on challenges and to push oneself further
Motivated and keen to learn new skills

Training to be provided

Course Content:

Utilising IT programs and software
Decision making
Managing a quality service
Project management
Understanding the organisation and stakeholders
Relevant regulations and policies
Business fundamentals
Professionalism and performance management

You will complete the Level 3 Business Administrator Apprenticeship Standard.

This Apprenticeship will involve off the job training.
You will also develop your knowledge, skills and behaviours.
You need to have an employer to support your Apprenticeship and be employed in a relevant job role.
The typical length of this Apprenticeship course is 18 months.
This course has multiple start dates throughout the year

Apprenticeship information

Business Administration | Gateway Website )

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