Student Advice Administrator - Edinburgh, United Kingdom - University of Edinburgh

University of Edinburgh

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

UE04:
£ 22,
£ 24,715.00 Per Annum Pro Rata**
CAHSS, Edinburgh College of Art, Student and Academic Support Service
(SASS)

Open Ended Contract - Permanent: Part Time - 20 Hours per Week

Edinburgh College of Art is seeking to recruit a part-time Student Advice Administrator to join the team on an open-ended basis.

The Opportunity

The successful post-holder will provide administrative support to ECA Student Advisers and Student Development Officers as part of ECA's Student and Academic Support Service (SASS).

Skills and Attributes for Success

Tactful manner, good communication skills both verbal and written. May need to deal with difficult situations or be first contact for a student in distress.
Strong attention to detail and high levels of accuracy.
Ability to follow direction/guidance whether given verbally or in writing via procedures notes, policy documents or guidance from senior SASS colleagues.
Good judgement, using awareness and understanding of procedures and policies to know when cases may need to be escalated.
Excellent administrative and IT skills.
Good time management and organisational skills.
Understanding of confidentiality requirements and handling of personal information.
Sound working knowledge of University Support services what is available, how to access the services etc.

Click
here to access the full job description.

As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success.

You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family friendly initiatives, flexible working and much more.

Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education.

We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.