Customer Service Representative - Lisburn, United Kingdom - TribePost

TribePost
TribePost
Verified Company
Lisburn, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Benefits:


  • Competitive Salary (£23,000 to £25,000 per annum)
  • 33 days holiday per year (inclusive of public holidays)
  • Contributory Pension Scheme
  • Onsite parking


Unitrunk Ltd is one of the UK's leading manufacturers of steel cable management systems with distribution centres throughout the UK.

We are currently looking to recruit a Customer Service Rep to join our Lisburn team.

Customer Service Representative -
The Role:
Working as part of a busy customer service team, you will be required to provide excellent customer service to all customers, including:

  • Receiving & placing customer orders
  • Handling customer complaints coordination & resolution
  • Processing returns in line with company policy
  • Logging, investigating and resolving debit notes raised by customers
  • Liaising with customers to ensure excellent customer service
  • Liaise with appropriate internal departments to ensure customer satisfaction
  • Updating schedules
  • Progress chasing
  • Highlight any concerns regarding customer care to the Commercial Lead
  • Previous customer service experience
  • Purchase order processing experience
  • Stock Control knowledge
  • Good communication skills both verbal and written
  • Positive manner with ability to build customer intimacy
  • Knowledge of ERP systems
If you wish to begin a career with the opportunity to progress in a business-to-business environment,
please click APPLY and send us your up-to-date CV and cover letter today

**No Agencies please.
More jobs from TribePost
See all jobs of TribePost