Service Advisor Å Koda - Edinburgh, United Kingdom - Hire Recruiter

Hire Recruiter

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor Škoda
We have been proudly serving the Edinburgh, Dunfermline, and Stirling communities for over 30 years. Due to continued success, we are now looking to recruit for a full-time Service Advisor based in Edinburgh; EH11.

You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

Working hours are 42.5 hours per week, Monday to Friday from 08:00-17:00 or plus rota Saturday mornings, rotational early and late start weeks will be planned.

Role Requirements

Able to adapt to in house system
Experience in a similar role within an automotive environment
Experience of working within a customer service environment
Strong administration skills
Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
Excellent communication skills
Ability to work to deadlines and timeframes
Flexible and adaptable approach
Full UK Driving Licence
Eligible to work in the UK

Role Responsibilities

Dealing face to face with customers
Ensuring that customers are given exceptional levels of service
Using specialised software be required to price jobs and upsell
Dealing with phone calls quickly and efficiently
Plan the workshop day
Ensuring that you maximise workshop efficiencies and profit
Invoicing and taking payment from customers
Keeping the reception area tidy

Company

West End Garage is a privately owned retailer group where you can expect to receive excellent support in your role.

Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be.

Why should you apply?

The chance to join a wellestablished company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience

If you are ready to start your career with us, then click APPLY now We can't wait to hear from you

Salary:
£37,000.00 per year

Reference ID:
WES-064