Part Time Customer Service - Oundle, United Kingdom - City Group Recruitment Limited

City Group Recruitment Limited

Verified Company

Oundle, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Customer Service Advisor
Salary £10350

Hours:
or hours per day). Choose between Sunday - Thursday or Tuesday - Saturday

Location :
Oundle

As a Customer Service Advisor, you will be dealing with a variety of sales calls, customer service calls from general enquiries to complaints.

We need you to have a professional and friendly approach, strong communication and accurate administration skills.

Main duties include:

Handle any customer service queries to satisfaction.
Identify and maximize sales opportunities through cross selling and up selling through a salebyservice approach.
Maintain knowledge on products, procedures and policies so a consistent high level of service can be provided to customers across all shifts.
Identify, resolve, and record customer complaints.
Working as part of a team to achieve individual and department KPI's and SLA's.
Other duties as required.

Desired Skills:

Experience in customer service is preferred but not essential however you should have the following skills and attributes: