Receptionist - Activity Hub - Bradford, United Kingdom - The Growth Company

The Growth Company
The Growth Company
Verified Company
Bradford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The Growth Company (GC) have a fantastic opportunity within the Justice Service team for a Receptionist/Administrator to support participants to engage and settle into their hub experience by welcoming them, providing information and hub introductions and by providing cover for the reception area as participants and visitors arrive.


Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.


This is a Fixed Term Contract to June 2024

22.5 hours per week, Monday, Thursday and Friday

Key Responsibilities:


  • Act as the single point of contact at the hub for any participant; assisting with access and use of hub facilities, being welcoming, friendly and supportive
  • Take ownership and responsibility of queries, issues and problems raised by participants in respect of utilising hub facilities
  • Available as required to manage the reception area at the hub location
  • Greet participants and visitors in a warm and professional manner
  • Be aware of appointment bookings and group sessions that have been arranged locally to ensure participants are guided to the correct location
  • Dealing with daytoday responsibilities of office maintenance: post, booking of rooms and the processing of paperwork, diary management
  • Keeping accurate records of all participant referrals and interactions on systems such as CATs+ and on manual paperwork
  • Management, ordering and administration of petty cash, participant payments, vouchers, BACS payments, manager's credit card, checking of invoices in line with Finance processes and procedures

About you:


  • A warm, approachable style is required in order to build relationships and rapport
  • A willingness and desire to work in a busy environment
  • Good working knowledge of all Microsoft packages
  • Knowledge of administrative systems
  • Flexible approach to work, including a willingness to work occasional unsociable hours

Skills Required:


  • Experience of working in an environment where there are participants with multiple barriers to progression, employment, training, and education would be an advantage
  • Must have good customer service skills, good organisational skills and excellent IT skills
  • The ability to work to challenging targets and key performance indicators
  • Strong interpersonal skills to deal with participants effectively and professionally
GC aims to promote a culture of flexibility and agile working.

Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles.

We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.


Job Types:
Part-time, Fixed term contract


Salary:
Up to £21,000.00 per year


Benefits:


  • Additional leave
  • Cycle to work scheme
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID: 3735
More jobs from The Growth Company
See all jobs of The Growth Company