Gb - Security Customer Service Ambassador - Rotherham, United Kingdom - Bidvest Noonan

Bidvest Noonan

Verified Company

Rotherham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Security Customer Service Ambassador

Rotherham, S60

£10.90 per hour

Working 5 days in 7 day shifts between 07.00 hrs 23.00 hrs

A fantastic opportunity has arisen within Bidvest Noonan for a Security Customer Service Ambassador, who will work at our client's premises.

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

We require Officers to be SIA licenced -
Security Guarding/Door Supervision
The security officer is required to provide an efficient, effective and professional security service.

Duties as a Security Customer Service Ambassador

To provide a professional service and ensure total customer satisfaction
Dealing with conflict and diffusing situations, restraining, escorting of individuals from areas if requested and adhering to SIA policy and SYPTE Hands off Policy
Dealing with emergencies and liaising with Emergency Services if necessary
Continual monitoring of the internal areas and external areas of site
Patrol as instructed and serve as a general security presence and as a visible deterrent
Detect and report suspicious activities
Regular Health & Safety checks of all areas
To provide an open and consistent communication interface between the Client and Management
To be fully aware of all emergency and evacuation procedures
To administer First Aid as per training and legislation
To be able to complete basic Fire Fighting and Fire prevention procedures
The officer must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty

Job role requirements for Security Customer Service Ambassador

A valid SIA licence
Door Supervision/Security Guarding
CCTV licence desirable
Proudly deliver service every day, responding to customer needs in a timely, professional, helpful and courteous manner, regardless of customer attitude
Build strong and professional relationships with our customers and clients, to ensure that they view Noonan as professionals and experts at service delivery who they can trust to deliver the service consistently in a costeffective manner
Acknowledge our customers in a polite and professional manner and recognise regular customers by name so that our individual customers feel valued
Act with honesty, integrity and treat our customers the way you want to be treated
Make sure you understand our Standards in the site specification and Assignment Instructions and adhere to these

Benefits for Security Customer Service Ambassador

Full uniform supplied
Paid holidays
Pension plan
Ongoing training
Progression opportunities
WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
HSF a health cash plan and personal accident benefit with added services

About Us:

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland.

We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity.

At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.