Therapies Team Leader - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Therapies & Rehab Directorate are seeking an experienced, dedicated and enthusiastic individual with excellent communication and customer service skills.

A professional approach and the ability to develop strong working relationships with a wide range of people and services will also be needed.

The role is based in an ever changing environment where Patient pathway tracking and patient care is at the forefront.

This role will require rotating shifts as follows; 8am-4pm & 9am-5pm which is in line with other current team members.

The post holder will lead a team of administrators to provide a high quality
administrative support service to the department.

The post will provide a broad range of support activities to ongoing and fixed-term projects within the department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole.

The role will require the individual to interact with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive
issues, often requiring appropriate judgements to be made under mínimal
supervision.

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research.

We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

Lead the provision of a high quality, comprehensive and efficient administrative service.

Responsible for the day-to-day management of the team and ensure that that staff are managed in line with Trust Policies.

Review and report on staff performance, working with individuals to set clear standards and objectives, identifying training and development needs as well as performance/conduct issues as appropriate.

Motivate and support staff so that they understand the objectives of the service within which they work and are able to maximise their contribution to the highest standard of patient care.

Prepare and produce reports/spreadsheets, presentations and other documents as requested using the format required by the team.

Prepare acknowledgement letters and draft replies where required.